Privacy Policy

Last Updated: 22 June 2026

1. Introduction

Armadillo Electrics & Renewables Ltd, trading as Armadillo Solar (“we”, “us”, “our”), is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, or use our services.

Data Controller

Armadillo Electrics & Renewables Ltd t/a Armadillo Solar
Tunbridge Wells, Kent, United Kingdom
Website: www.armadillosolar.co.uk
Email: info@armadillosolar.co.uk
Telephone: 01892 357 777

2. Information We Collect

We may collect and process the following personal information:

Information You Provide

Name
Email address
Telephone number
Property address
Information relating to your solar, battery storage, EV charger or electrical installation requirements
Any information you provide through contact forms, email correspondence or telephone calls

Payment Information

Where payments are made, we may collect information necessary to process those payments. Payment card details are typically processed securely by our payment providers and are not stored by us unless specifically required for accounting or contractual purposes.

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Referral sources
Cookie and analytics data

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and quotation requests
Arrange surveys and consultations
Provide solar, battery storage, EV charging and electrical services
Process payments and invoices
Manage customer accounts and contracts
Communicate about ongoing projects
Meet legal and regulatory obligations
Improve our website and services
Detect fraud and maintain security

4. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract

Where processing is necessary to provide services, quotations, surveys or installations you have requested.

Legitimate Interests

To operate and improve our business, respond to enquiries, and maintain customer relationships.

Legal Obligation

To comply with tax, accounting, consumer protection and regulatory requirements.

Consent

Where required, such as for certain marketing communications or non-essential cookies.

5. Marketing Communications

We may occasionally send information about our services where permitted by law.

You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails; or
Contacting us directly.

We will never sell your personal information to third parties.

6. Sharing Your Information

We may share information with:

Payment processors
Accountants and professional advisers
IT and website service providers
Installation partners and subcontractors where necessary to fulfil a contract
Regulatory bodies, certification schemes and insurers where required
Government authorities where legally required

All third parties are required to keep your information secure and process it lawfully.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

Where we no longer require your information, it will be securely deleted or anonymised.

8. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website may use cookies and similar technologies to:

Ensure website functionality
Analyse website traffic
Improve user experience

You can manage cookie preferences through your browser settings.

Where legally required, we will obtain your consent before placing non-essential cookies on your device.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information, visit www.ico.org.uk.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Armadillo Electrics & Renewables Ltd t/a Armadillo Solar
Email: info@armadillosolar.co.uk
Telephone: 01892 357 777
Website: www.armadillosolar.co.uk

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO).